NightDesk is an AI agent that handles customer support, email triage, and operations autonomously. Built for small teams who refuse to lose customers to slow response times.
Email, live chat, social DMs. NightDesk plugs into the tools your customers already use to reach you.
Upload your FAQ, product docs, or past conversations. NightDesk learns your voice, your policies, your edge cases.
Every morning, a summary of what happened overnight. Issues resolved, questions answered, edge cases flagged for your review.
Reads every incoming email. Responds to routine questions instantly. Flags urgent issues. Archives spam. You touch zero of it.
Handles real-time customer conversations with context from your knowledge base. Resolves issues on the spot or escalates intelligently.
Knows what it knows and what it doesn't. Complex issues get routed to you with full context, suggested responses, and priority tags.
Daily report of everything that happened. Tickets resolved, response times, customer sentiment trends, and items that need your attention.
NightDesk handles the night shift so you can focus on building. Every inquiry answered. Every customer heard. Every morning, a clean inbox.